Privacy Policy

Introduction
Personal Information We Collect
1. 2.1 Device Information
2. 2.2 Information You Provide
How We Use Your Personal Information
Sharing and Disclosure
Cookies and Similar Technologies
Security
Data Retention
Changes to this Policy
Contact Us

1. Introduction

This Privacy Policy explains how “TouristSaver” (“we”, “us”, or “our”) collects, uses, discloses and protects your personal information in accordance with applicable privacy principles and laws. We may amend this policy from time to time. Any updates will be published at TouristSaver.org (including form.TouristSaver.org).

2. Personal Information We Collect

We collect personal information to operate the TouristSaver websites and app, provide services to members and merchants, and improve user experience.

2.1 Device Information

Technical details about your device and browser (e.g., browser type/version, IP address, time zone).
Identifiers stored using cookies or similar technologies.
Log information such as pages viewed, referring/exit pages, and timestamps.
Interaction data used for analytics and fraud/risk detection.

2.2 Information You Provide

Name and contact details (address, email, and phone number).
Information regarding transactions made using your TouristSaver membership with participating merchants.
Communications you send to us (e.g., support queries, survey responses, promotion entries).

3. How We Use Your Personal Information

We use personal information for the following purposes:

To provide, operate, and improve our services (including verifying identity and managing member/merchant relationships).
To provide and operate competitions, promotions, and events.
To distribute newsletters and service communications (either ourselves or via trusted service providers).
To deliver customer support and respond to enquiries or requests.
To conduct marketing activities for our services and for selected third parties, and to conduct research to improve our products, services, and marketing.
To maintain records, detect and prevent fraud, and comply with our legal obligations.
To analyse usage (e.g., via analytics tools) to understand how people interact with our sites and app.

We may share personal information with third parties in the following circumstances:

Service providers who help us deliver services (e.g., customer support, market research and analysis, marketing services, analytics providers).
When required by law or to respond to lawful requests (e.g., subpoenas, search warrants), or to protect our rights.
With your consent or at your direction.

For example, we may use Google Analytics to understand how members use our sites. To learn how Google uses data, see “How Google uses information from sites or apps that use our services,” and you can opt out of Google Analytics by installing the browser add-on.

5. Cookies and Similar Technologies

We use cookies, web beacons, tags and pixels to operate and improve our sites and app. Cookies are small data files stored on your device and often include a unique identifier. You can manage cookies through your browser settings. For more information about cookies, visit allaboutcookies.org.

6. Security

We take reasonable steps to protect personal information from unauthorised access, modification, disclosure, misuse, interference and loss. Measures we commonly use include:

Storing data on systems in secure locations behind a “firewall”.
Restricting access to personal information to authorised personnel and contractors.
Keeping hard-copy records in locked storage.
Applying data minimisation and secure disposal/de-identification when information is no longer required.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The current version will be posted on TouristSaver.org.

9. Contact Us

If you have questions, concerns, or complaints about our privacy practices, please contact us:

Email: info@TouristSaver.org